Businesses need to communicate with their consumers. There’s no way around it. Communication is essential to making sure you run a successful business. You need to be able to communicate a clear and consistent message to your audience.
Leaving a voicemail is one of the best ways for you to increase inbound calls, and with DirectDrop Voicemail, you can quickly and easily drop customizable voicemail messages to your customers and give them the opportunity to respond at their own convenience.
One of the best ways to encourage people to get back to you is by creating a voicemail message that sounds natural. So, here are some things to consider when creating your next voicemail drop to send out to consumers.
Record messages with a smile
Sure, this may come across as a strange tip at first, but it makes sense. You want your message to come across to consumers as positive and welcoming. Think of interactions you’ve had in the past either with clients, consumers or businesses—it’s a pretty safe bet that those interactions were better when the person on the other line presented the request in a positive way.
Clear and Concise
Enough said.
But, to elaborate further: we want people to listen to our messages—and they will!—so make sure your messages and requests are clear. When you script your response, the general rule is to keep voicemails under 20 seconds—we advise our clients to shoot for around 17 seconds.
Tone and Pacing
A warm and inviting tone, along with clear enunciation, can go a long way toward encouraging consumers to return your call. We want to make sure our consumers feel appreciated and heard and your tone helps convey this message.
Test your responses
In order to figure out what works best for your campaigns, test out various messages to see what works best and get the most response back. The data you collect and things you learn from testing your messages can save you even more time in the long run.
Research shows that with every touchpoint you make, the likelihood of your prospect responding increases by 10%. Voicemail is an effective tool, and our DirectDrop Voicemail can help your business increase your inbound calls, qualify leads and reach more people with a service that is unparalleled. Want to learn more? Reach out to us!