Technology

3 Communication Strategy Tips to Grow Your Business

A game plan is essential to executing an effective strategy.  Think about it - what does a team do before…

Evolution of the Phone

​​Technology has changed the world we live in today. At VoApps, our business is built upon technology and the power…

3 Ways That Technology Has Changed Communication

How many hours a day do you think you use technology?  According to Forbes, American adults spend over 12 hours…

3 Tips for Improving ROI for Your Business

Every business cares about return on investment. Whether you are in the finance industry or a nonprofit organization, ROI is…

Understanding STIR/SHAKEN & Our Response

Robocalls have taken over the American telephone system. According to YouMail’s Robocall Index, robocalls are expected to reach 51 billion…

The Move to Digital Banking

According to a recent report from MasterCard, 53% of people said they are using banking apps more than they did…

CFPB Ruling: What’s a Limited-Content Message?

On October 30, 2020, the Consumer Financial Protection Bureau (CFPB) issued its final, long-awaited final ruling. The new ruling was…

The History of Call Centers

People have been communicating over the phone since it was created in 1876. Call centers have continued to evolve over…

4 Ways to Build Trust Through Communication

“Communication - the human connection is the key to personal and career success,” said Paul J. Meyer. This powerful sentence…

Compliance Matters

It probably isn't a surprise to you that landline phones are essentially going extinct. In a recent study from the…

3 Ways that Technology Has Changed Banking

Imagine our world without technology today? The development of technology has had a huge impact on the business world and…

3 Ways to Think About Your Contact Strategy for a New Normal

You plan and you plan, and then a global pandemic hits the world, and you quickly have to think on…