3 Ways First-Party Collections can Increase Reach
With more consumers hitting ‘decline’ on calls than ever before, achieving a live conversation with consumers is one of the…
5 years ago
VoApps news
FCC Ruling on Robocalls: What it Means For Your Business
The Federal Communications Commission’s (FCC) unanimous vote to allow carriers to block robocalls by default comes just two weeks after…
5 years ago
3 Ways Online Lenders Can Increase Loan Application Conversions
According to Experian, only 3% of all potential loan applicants actually complete an online loan application. This means that 97%…
6 years ago
3 Tips for Reducing Your Average Handle Time
In the debt collection industry, time is money. Whether it’s time spent placing a high volume of calls or handling…
6 years ago
One Simple Way to Increase Call Center Productivity
A call center’s productivity is one of their most important KPIs, yet many still find themselves falling short of their…
6 years ago
5 Techniques for Handling Difficult Collections Calls
Not every call that you make as a collections agent is going to be an easy one. Being an agent…
6 years ago
3 Steps to Boosting Call Center ROI
Whether you’re new to the industry or you’ve been around for a while, you should always be aware of what…
6 years ago
Call Center Improvement through Self-Service Channels
For call centers, the days of easily generating a callback or an immediate pick up are growing smaller. In our…
6 years ago
Be Proactive and End the Business Year Strong
Are you ready for the new year? Maybe you have some personal resolutions that you’re planning on making for 2019…
6 years ago
Navigating TCPA with DirectDrop Voicemail
The majority of American adults use their cell phone as their only number, and that proportion is over 70% for…
6 years ago
VoApps’ Neal Jagoda Elected to ACA International Affiliate Board
VoApps is proud to announce that Neal Jagoda, the company’s Senior Vice President of Sales, has been elected by the…
6 years ago
Ding. “You’ve Got a Voicemail.”
We’ve all heard the “You’ve Got Mail” phrase from AOL years ago. Well, now it’s time for “You’ve Got a Voicemail”.…
7 years ago