To maintain profitability in healthcare collections, your patients need to pay on their debts. But taking thousands of inbound calls from patients ready to pay can be difficult when you don’t have the agent bandwidth. And, unfortunately, outsourcing to third-party collections comes with an increased set of regulations and hefty underlying costs.
With these challenges in mind, how can healthcare businesses maintain profitability without adding headcount? Many hospital groups, healthcare systems, and practices are using one simple method to contact thousands of patients in a matter of minutes, at a fraction of the cost of outsourcing; our patented DirectDrop Voicemail Technology.
Why DirectDrop Voicemail?
By delivering a voicemail directly to your mobile contacts, patients are instantly alerted of their balances so they can go online and make a payment; allowing your agents to focus their time on talking to patients who are ready to pay their bills.
By implementing our easy-to-use technology into your business, you’ll be able to:
- Maximize revenue prior to sending to collections
- Maximize resource efficiency
- Increase payments with more touches at every stage (with targeted messaging)
- Reduce contentious calls
- Easily track ROI
- Greatly increase mobile contacts without adding headcount…
…and most importantly, reach more patients at scale while maintaining the highest level of patient satisfaction.
Interested in learning more about how DirectDrop Voicemail can help you increase healthcare collection payments in a matter of minutes? Try out a free demo today!
