ARM Industry Insights

How Technology Can Lead To Call Center Improvement

The efficiency of your call center is critical to the success of your business. But for a place that’s usually…

VoApps’ Neal Jagoda Elected to ACA International Affiliate Board

VoApps is proud to announce that Neal Jagoda, the company’s Senior Vice President of Sales, has been elected by the…

Ding. “You’ve Got a Voicemail.”

We’ve all heard the “You’ve Got Mail” phrase from AOL years ago. Well, now it’s time for “You’ve Got a Voicemail”.…

Increase Your Call Center Efficiency

To increase your profitibility, you need to reach mobile consumers. Our patented and proprietary solution delivers a voicemail directly to your…

Empower Consumers

We believe that consumers want to meet their obligations and pay their debts... but they are very busy and don’t…

Now is the time to review your messages!

You have probably heard already, but in a recent ruling, the 11th Circuit Court of Appeals overturned a lower court's decision and declared…

The Importance of Testing Your Strategy

Don't assume you know exactly what works for you without testing. We've seen clients double their ROI after trying some…

Another contact tool in your toolbelt

The importance of using multiple channels to engage your debtors. Like any other marketing campaign, you are trying to sell…

Listen to your clients

Welcome to our new blog! We'll be posting frequently in an effort to add value for our clients and others…