ARM Industry Insights

Creative ways businesses use voicemail

Many of the businesses who use DirectDrop Voicemail are in the ARM Industry or are using voicemail as a means…

Using voicemail to tackle the unknowns of 2023

The past year has been a wild one for businesses.  There’s been a constant struggle to keep up with the…

4 ways online lenders can use voicemail

4 ways online lenders can use voicemail

One of the main values of DirectDrop Voicemail is its versatility of use. This is software that can be used…

Debunking myths about Voicemail Automation

Debunking myths about Voicemail Automation

Automation is used in just about every industry, and it’s a form of technology that has many benefits.  When automation…

Send clear messages to consumers with new Transcription feature

Improving voicemail campaigns with transcription

It takes longer to listen to a voicemail than to read it. Given that most every smartphone these days automatically…

Message Appendation Feature Allows for Custom Messages to Consumers

Sending Custom Voicemails to Consumers

DirectDrop Voicemail campaigns have a new level of customization that was previously unavailable on any voicemail-dropping platform. With our new…

Send voicemails on demand

Transactional Campaigns Feature Allows for Sending Voicemails ‘On-Demand’

What if you could send more immediate messages to consumers immediately after they submit a request by creating a single…

3 reasons why credit unions need to make the shift to digitization

This probably comes as no surprise, but most people do their banking digitally.  According to a report from J.D. Power,…

Voicemail helps maximize healthcare revenue as ‘cost to collect’ increases

Maximize healthcare revenue as ‘cost to collect’ increases

Healthcare organizations need to be efficient in how they collect money owed on medical debt. In a perfect world, the…

Ways to manage call center burnout

Burnout is possible with any job, and long hours and a lack of work-life balance can lead to exhaustion and…

The Difference Between A Robocall and Voicemail Drops

Fewer and fewer people answer phone calls. There are many reasons why this happens, but one of the most common…

Call Center Turnover: How Voicemail Can Help

We are currently in a tight labor market, and one of the more difficult times in history to hire talent…