Debt Collection Trends for 2021
We can all attest that 2020 was a year for the books. The onset of the pandemic affected every part…
We can all attest that 2020 was a year for the books. The onset of the pandemic affected every part…
It probably isn't a surprise to you that landline phones are essentially going extinct. In a recent study from the…
Timely communication is more important than ever. Have you ever been faced with an emergency where you needed to convey…
Last year we wrote an article predicting a few debt collection industry trends to look out for in 2020. With…
Contacting people is different today. It is more challenging than ever. With call blocking, labeling, spam, and robocalls, it is…
The holiday season is an exciting time of year, but it can also be extremely busy, especially for call centers!…
Statistics show that collections agencies in 2020 averaged between 7.5% and 50% collections rate for each account (Business News Daily).…
Imagine our world without technology today? The development of technology has had a huge impact on the business world and…
You plan and you plan, and then a global pandemic hits the world, and you quickly have to think on…
Who knows your customers better than you? With DirectDrop Voicemail, we give business owners the tools and ability to craft…
Online lending is on the rise more than ever and with consumers falling behind on loan applications, lenders are looking…
Speaking professionally on the phone is an important skill to master, especially in our digital world today. A professional phone…