Replacing Call Automation with DirectDrop Voicemail Campaigns
For many consumers, receiving an unsolicited phone call from a business looking to collect on payments or remind them of…
For many consumers, receiving an unsolicited phone call from a business looking to collect on payments or remind them of…
Being in the collections space, regardless of the industry, can be a difficult and demanding job. Getting consumers to answer…
When sending out a voicemail campaign, one of the best things you can do to ensure your voicemails reach only…
Crafting the perfect voicemail message for your consumers can sound like a simple task, but too often we see many…
Technology plays an important role in our day-to-day operations. But many times we implement these technologies solely for the purpose…
It’s no secret that the key to positive customer interactions lies in effective communication. While many businesses, specifically in the…
In today’s world, information has to spread faster than any outside events. But that information has to be accurate and…
Is your credit union experiencing an increase in delinquency rate? It might have something to do with how you’re onboarding/accepting…
When it comes to working for or owning a medical collection agency, your number one priority is to get patients…
The hardest part about working in collections? The calls themselves. As a first-party collector, you make and receive hundreds of…
With rules and regulations being so volatile in the ARM industry, it can be hard to decipher your thoughts on…
To maintain profitability in healthcare collections, your patients need to pay on their debts. But taking thousands of inbound calls…