ARM Industry Insights

Replacing Call Automation with DirectDrop Voicemail Campaigns

For many consumers, receiving an unsolicited phone call from a business looking to collect on payments or remind them of…

Best Practices for Collections Agents Utilizing DirectDrop Voicemail

Being in the collections space, regardless of the industry, can be a difficult and demanding job. Getting consumers to answer…

DirectDrop Voicemail’s 3 Types of Voicemail Campaign Restrictions

When sending out a voicemail campaign, one of the best things you can do to ensure your voicemails reach only…

4 Tips for Recording Your Professional Voicemail Message

Crafting the perfect voicemail message for your consumers can sound like a simple task, but too often we see many…

3 Innovative Ways to Use VoApps’ Ringless Voicemail Technology

Technology plays an important role in our day-to-day operations. But many times we implement these technologies solely for the purpose…

The Positive Impacts of Quickly Reaching Customers at Scale

It’s no secret that the key to positive customer interactions lies in effective communication. While many businesses, specifically in the…

Building Community through Communication During Uncertainty in Collections Industry

In today’s world, information has to spread faster than any outside events. But that information has to be accurate and…

3 Steps to Minimizing Your Credit Union’s Delinquency Rate

Is your credit union experiencing an increase in delinquency rate? It might have something to do with how you’re onboarding/accepting…

DirectDrop Voicemail Features for Your Medical Collection Agency

When it comes to working for or owning a medical collection agency, your number one priority is to get patients…

How First-Party Collectors Can Ensure a Smooth Debt Recovery Call

The hardest part about working in collections? The calls themselves. As a first-party collector, you make and receive hundreds of…

Navigating Technology and Human Interaction in Collections

With rules and regulations being so volatile in the ARM industry, it can be hard to decipher your thoughts on…

Increasing Healthcare Collections Payments with DirectDrop Voicemail

To maintain profitability in healthcare collections, your patients need to pay on their debts. But taking thousands of inbound calls…