Contacting people is different today. It is more challenging than ever. With call blocking, labeling, spam, and robocalls, it is next to impossible to contact someone on their mobile phone. Therefore, it is very difficult for online lenders to drive customer interactions and increase conversion rates. But there is one online lending technology platform that is changing the game. Let’s take a look.
According to Experian, the banking industry only sees a 3% conversion rate. It’s time to change this.
What is DirectDrop Voicemail?
The DirectDrop platform server sends a voicemail to the carrier switch, and unlike a traditional call, the carrier switch transfers to the voicemail server instead of the tower. After the voicemail is deposited, the carrier voicemail server sends a message notification to the recipient’s phone. This allows online lenders to deliver voicemails without the intrusion of a phone call.
How DirectDrop Voicemail Can Impact Online Lenders
With DirectDrop, online lenders can easily reengage leads and reach thousands of people with customizable voicemails. People are much more inclined to respond to people.
With our tool, you put the power back in the customer’s hand with a quick and easy reminder. When the power is put back in the customer’s hand, they are empowered to respond, and it leads to more positive interactions, which will drive your conversion rate up.
By driving more calls, you increase positive customer interactions. This means you can:
• Reach more contacts in less time
• Generate 4x the inbound calls from customers seeking a resolution
• Increase collections and reduce delinquency
• Easily follow up on applications
Don’t let your competitors grab all of your success! See what they are doing to reengage leads and utilize DirectDrop, here. We would love to connect with you if you’re interested in learning more, reach out to us here.
